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WorkCover WA psychologist by telehealth

Video psychology enquiries for people with a Western Australian workers compensation claim. We work through your referral, insurer or self-insurer requirements and proposed treatment before confirming appointments.

Psychology focused on recovery

A work injury can affect sleep, mood, confidence, concentration, relationships and daily routines. Sessions explore your needs and goals, including work-related stress, trauma symptoms, low mood or adjustment to physical injury. An individual assessment guides the treatment approach and progress is reviewed with you.

The Western Australia claim pathway

WorkCover WA oversees Western Australia's workers compensation scheme. Treatment and payment arrangements are usually handled by the employer's insurer or self-insurer. We confirm the claim pathway with the responsible payer; a WorkCover WA information page does not itself authorise treatment.

Video appointments and treatment approval

Telehealth can be discussed with the insurer where clinically appropriate. Before an appointment, we confirm whether video psychology, the treatment plan, fees and any reports have been authorised. Appointment times are confirmed in Western Australian local time.

What helps us arrange your appointment

If you work in another state or territory but live in WA, tell us the actual scheme named on your claim. For example, an NT claim requires the NT insurer pathway even when the appointment takes place in Perth.

  • Medical referral or written treatment recommendation
  • WA claim number and insurer or self-insurer details
  • First or progress certificate of capacity, where relevant
  • Written psychology and telehealth approval, if issued

Clear fees, consent and communication

Before treatment, we clarify the authorised services, who pays, the agreed fees and any personal cost. Reports, case conferences and communication with the insurer or treating team are discussed, including consent and confidentiality. Any work outside the funded scope is agreed before it is undertaken.

Access across Western Australia

Suitable video appointments can support workers in Perth, Mandurah, Bunbury, Albany, Geraldton, Kalgoorlie, the Pilbara, Kimberley and regional Western Australia. These are telehealth service areas, not claims of a local office in every location. Tell us where you will be physically located for your appointment and which scheme covers the injury.

Frequently asked questions

Can I use telehealth for WorkCover WA psychology?

Telehealth can be discussed with the insurer where clinically appropriate. Before an appointment, we confirm whether video psychology, the treatment plan, fees and any reports have been authorised. Appointment times are confirmed in Western Australian local time.

What should I send before booking?

Start with your contact details, the scheme on your claim, insurer or case manager, and a brief description of the support you need. We explain how to supply the referral and claim documents through the agreed intake process.

Will there be an out-of-pocket cost?

The authorised service, fee and billing arrangements are confirmed before booking. We can discuss direct billing where available, but do not assume all sessions, reports or cancellations are insurer-funded.

Can you decide whether my claim is accepted?

No. Claims and funding decisions are made by the responsible insurer or scheme. Psychological assessment and treatment address clinical needs; they do not guarantee a claim, payment or employment outcome.

How do referrals from a GP or case manager work?

Referrers can send the medical referral, claim and insurer details, the purpose of treatment and any current approval. With appropriate consent, we can clarify treatment goals and communication needs with the treating team.

Choose the scheme that matches your claim

Victoria · Queensland · Western Australia · South Australia · Tasmania · Australian Capital Territory · Northern Territory

NSW workers compensation referrals are not being accepted while the required accreditation is outstanding.

Start an enquiry

Enquire about WorkCover WA psychology · GP and insurer referral portal · Call 1300 778 515

WorkCover WA allied health provider information. Scheme and individual claim requirements are checked at intake.

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