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For GPs, rehabilitation providers, case managers, insurers and referrers

WorkCover Psychology Referral Portal

Use this page to submit a new workers compensation psychology referral or upload additional documents for an existing Meyer Institute WorkCover client.
 
You can provide claim details, insurer or claims agent information, referral reason, certificate details, approval status, return-to-work goals and supporting documents.

Who can use this referral portal?

This page can be used by:

  • General practitioners and medical clinics

  • Rehabilitation consultants and occupational rehabilitation providers

  • WorkCover / workers compensation case managers

  • Insurers, claims agents and self-insurers

  • Return-to-work coordinators

  • Employers or HR teams, where appropriate and with consent

  • Allied health providers involved in the recovery plan

  • Legal or advocacy referrers, where the referral is for treatment rather than legal advice

  • Existing referral partners sending updated reports or approvals

What to include in the referral

Please include enough information for Meyer Institute to understand the client, claim pathway and treatment request. Helpful details include:

  • Client name and contact details

  • State or territory scheme

  • Claim number and claim status

  • Insurer, claims agent, self-insurer or case manager details

  • Certificate of Capacity, Work Capacity Certificate or equivalent certificate

  • GP referral or treatment recommendation

  • Approval for psychology, if already granted

  • Reason for referral and current work-related psychological concerns

  • Return-to-work status, restrictions or goals

  • Relevant reports, insurer emails or approval documents

  • Consent or authority for Meyer Institute to contact the relevant parties

WorkCover Psychology Referral Form

Referrer details
Role
Is this a new referral or document upload?
New referral
Existing client additional documents
General referral partner enquiry

Client details

Client date of birth
Day
Month
Year

Claim pathway

State or scheme
Claim status
Accepted
Pending
Rejected
Provisional or early support
Unsure
Psychology approval status
Approved
Requested
Not yet requested
Unsure

Name, organisation, phone/email

Self-insurer?
Yes
No
Unsure

Clinical referral details

Referral reason

Concise referral reason, symptoms, functional impact and goals.

Current work status
Risk or urgency concerns
Routine
Time-sensitive
Significant distress
Safety concerns
File upload and authority
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