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NDIS telehealth psychology across Australia

Access psychological therapy and assessment by secure video where suitable. Meyer Institute works with participants, families and referrers to clarify goals, everyday functioning and the scope of support before appointments begin.

Choose the support that matches your goals

Therapy can focus on disability-related goals such as coping, emotional regulation, routines and participation where psychology is appropriate. Assessment can explore cognitive, adaptive or psychosocial functioning. The service is selected around the person’s needs and the question to be answered.

Psychological assessment and functional evidence

We clarify which aspects of everyday functioning require assessment, what records already exist and who will read the report. A psychology report can address psychological functioning and recommendations within the clinician’s scope. Some referrals also need occupational therapy or other multidisciplinary input.

Applications and plan reviews

Tell us whether you need evidence for an access request, reassessment or plan review. These purposes can require different information. Assessment for an application is not automatically funded by an existing plan. NDIA decides access and plan funding; neither assessment nor diagnosis guarantees approval.

Funding is checked before work begins

Provide your plan-management type, relevant goals, proposed support and plan manager details through the agreed intake process. We confirm the suitable funding arrangement, available budget, rates, report time and cancellation terms in a service agreement. Agency-managed enquiries require a separate check of provider registration and the applicable registration groups before acceptance.

The telehealth pathway

Send a short enquiry with the person’s age, state and the kind of support needed. We review clinical fit, communication and technology needs, funding and consent. Once the scope and fees are agreed, appointments and any questionnaires or record requests are arranged. Progress and reporting requirements are reviewed with you.

Information for coordinators and referrers

With the participant’s consent, provide the referral purpose, relevant goals, existing reports and billing contact through the agreed secure intake route. Identify any deadline or external reporting requirements early. Consent to share clinical information is separate from an initial enquiry.

Australia-wide access with individual suitability

Video appointments may be available from every state and territory, including regional and rural communities. We check whether the person can participate meaningfully, whether privacy is available and whether the assessment methods suit remote delivery. Some components may require another mode or service.

Frequently asked questions

Can I use plan-managed or self-managed funding?

We can review these enquiries against the proposed support, plan goals and available budget. Funding is confirmed in the service agreement before work begins.

Can NDIA-managed participants enquire?

Yes, but acceptance requires verification of provider registration, registration groups and the proposed support. An enquiry does not confirm that agency-managed billing is available.

Can NDIS assessments be completed by video?

Some interviews, questionnaires and assessment components can use telehealth. Suitability and any in-person or multidisciplinary requirements are confirmed for the individual referral.

Does the NDIS fund diagnostic assessment?

Do not assume that a plan funds diagnosis or access-application work. The purpose, funding rules and proposed support must be checked before the service is agreed.

What will the report include?

The written scope sets out the referral question, information sources, functional domains to be considered, feedback and report inclusions. Extra reports or professional liaison are not assumed to be included.

Do you complete the NDIS application for me?

The agreed service may provide psychological evidence and recommendations. Application assistance and support coordination are separate tasks and are not automatically included.

Explore telehealth services

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Send an NDIS enquiry · Call 1300 778 515

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