WorkCover Queensland psychologist by telehealth
Speak with a registered psychologist by video about the effects of a work-related injury. Meyer Institute accepts WorkCover Queensland and Queensland self-insurer psychology enquiries, with referral, treatment and billing arrangements checked before booking.
Psychology focused on recovery
A work injury can affect sleep, mood, confidence, concentration, relationships and daily routines. Sessions explore your needs and goals, including work-related stress, trauma symptoms, low mood or adjustment to physical injury. An individual assessment guides the treatment approach and progress is reviewed with you.
The Queensland claim pathway
Your claim may be managed by WorkCover Queensland or a self-insured employer. We identify the correct payer and confirm the approved treatment pathway, including any early-intervention arrangements that apply to your individual claim.
Video appointments and treatment approval
Video appointments may be available where clinically suitable and permitted under your claim. We check your referral, privacy, technology and insurer requirements. Queensland appointment times are confirmed in Queensland local time.
What helps us arrange your appointment
Have your WorkCover Queensland claim number or self-insurer details ready. If treatment is continuing, share any Provider Management Plan approval so we can clarify the remaining authorised treatment and reporting requirements.
- GP or other medical referral for psychology
- WorkCover Queensland claim number or self-insurer details
- Work capacity certificate, where relevant
- Case manager contact and any Provider Management Plan or treatment approval
Clear fees, consent and communication
Before treatment, we clarify the authorised services, who pays, the agreed fees and any personal cost. Reports, case conferences and communication with the insurer or treating team are discussed, including consent and confidentiality. Any work outside the funded scope is agreed before it is undertaken.
Access across Queensland
Suitable video appointments can support workers in Brisbane, Gold Coast, Sunshine Coast, Toowoomba, Townsville, Cairns, Mackay, Rockhampton and regional Queensland. These are telehealth service areas, not claims of a local office in every location. Tell us where you will be physically located for your appointment and which scheme covers the injury.
Frequently asked questions
Can I use telehealth for WorkCover Queensland psychology?
Video appointments may be available where clinically suitable and permitted under your claim. We check your referral, privacy, technology and insurer requirements. Queensland appointment times are confirmed in Queensland local time.
What should I send before booking?
Start with your contact details, the scheme on your claim, insurer or case manager, and a brief description of the support you need. We explain how to supply the referral and claim documents through the agreed intake process.
Will there be an out-of-pocket cost?
The authorised service, fee and billing arrangements are confirmed before booking. We can discuss direct billing where available, but do not assume all sessions, reports or cancellations are insurer-funded.
Can you decide whether my claim is accepted?
No. Claims and funding decisions are made by the responsible insurer or scheme. Psychological assessment and treatment address clinical needs; they do not guarantee a claim, payment or employment outcome.
How do referrals from a GP or case manager work?
Referrers can send the medical referral, claim and insurer details, the purpose of treatment and any current approval. With appropriate consent, we can clarify treatment goals and communication needs with the treating team.
Choose the scheme that matches your claim
Victoria · Queensland · Western Australia · South Australia · Tasmania · Australian Capital Territory · Northern Territory
NSW workers compensation referrals are not being accepted while the required accreditation is outstanding.
Start an enquiry
Enquire about WorkCover QLD psychology · GP and insurer referral portal · Call 1300 778 515
WorkCover Queensland service provider information. Scheme and individual claim requirements are checked at intake.
